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The Park Rapids Lakes Area Chamber of Commerce is the region’s largest membership-driven organization representing the interests of over 300 businesses and individuals.

Customer Service Specialist (Gift Shop Clerk)

Itasca State Park
Job Description

Job Class: Customer Service Specialist
Working Title: Gift Shop Clerk
Job ID: 20666
Location: _Itasca State Park
Full/Part Time: Part-Time
Regular/Temporary: Seasonal
Who May Apply: Open to all qualified job seekers
Date Posted: mm/dd/yyyy
Closing Date: mm/dd/yyyy
Hiring Agency/Seniority Unit: Department of Natural Resources
Division/Unit: Parks & Trails
Work Shift/Work Hours: Varies
Days of Work: Varies
Travel Required: No
Salary Range: $15.10 - $19.77 /hourly
Classified Status: Classified
Employment Condition: Part Time Seasonal
Work Area/Location: Itasca State Park
Bargaining Unit/Union: 206/AFSCME
FLSA Status: Nonexempt
Connect 700 Program Eligible: Yes
Job Summary
Position provides information to the public and performs sales work at Itasca State Park.

Responsibilities include:
*Greet and provide general information to visitors/customers.
*Assist customers in selection of merchandise.
*Enter sales on computerized cash register.
*Count and reconcile daily receipts and complete proper forms.
*Price, mark and stock merchandise.
*Assist with display of merchandise.
*Assist in physical inventory of merchandise.
*Perform housekeeping duties in the store (i.e. clean shelves and cases, sweep floors, vacuum carpet, etc.)

Minimum Qualifications:
Positions are located at Itasca State Park near Park Rapids, Minnesota.  Positions are part time seasonal with anticipated season dates of May 30 through October 21.  Hours of work and days off will vary and include weekends, evenings and holidays.

*Customer service skills sufficient to provide information and assistance to the public and other employees in a courteous manner.
*Communication skills sufficient to respond appropriately to questions from the public and other staff effectively and courteously.
*Math skills sufficient to handle sales transactions and provide accurate change to customers, and count and reconcile daily revenue receipts.
*Ability to operate computerized equipment, specifically a computerized cash register.
*Requires an unrestricted Class D Driver's License: a single unit vehicle with a gross vehicle weight of less than 26,000 pounds. This is a basic driver's license. Operators may also tow vehicles/trailers as long as the gross combination weight does not exceed 26,000 pounds.

Preferred Qualifications:
*One-year retail operations experience.
*Word processing, typing or keyboarding (data entry) skills.
*Basic spelling and grammar skills.
*Proofreading/editing skills.

Physical Requirements
Requires occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.
Additional Requirements
This position requires an unrestricted Class D Driver's License with a clear driving record.
It is our policy that all candidates submit to a background check prior to employment. The background check may consist of the following components:
Employment Reference Check
SEMA4 Records Check
Criminal History Check
Education/license verification
Why Work For Us
The Department of Natural Resources is proud to operate within a Culture of Respect that provides a healthy, safe, and productive work environment for all employees.  This means that our employees are supportive of a diverse workplace, are respectful to one another and to our customers.  We believe that promoting a Culture of Respect allows our employees to do their best work in support of the agency’s mission.
How to Apply
Click “Apply” at the bottom of this page and submit an application/resume that clearly describes how you meet the qualifications listed above. If you are unable to apply online, please contact the job information line at 651.259.3637.
For additional information about the application process, go to      
If you are a Connect 700 applicant, please submit your certificate to Bobbie Donat at or fax to 218.755.4413 by the job posting close date.       
If you have questions about the position, contact David Zothman at or 218.699.7289.

The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
Minnesota Department of Natural Resources (DNR) encourages participation in all its programs, services and activities and does not discriminate against qualified applicants with disabilities.   Anyone who believes they may need a reasonable accommodation in order to fully participate in the job application, interview or selection processes may contact any agency official with whom applicant has contact in the processing of their employment application to request an accommodation.  Applicants may also contact the DNR’s Affirmative Action office to request an accommodation by:  E-mail: or by calling Sarah Spence-Koivisto at 651.259.5016; or using MN Relay 711.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email Please indicate what assistance you need.
Contact Information
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