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The Park Rapids Lakes Area Chamber of Commerce is the region’s largest membership-driven organization representing the interests of over 300 businesses and individuals.

RN Case Manager - Part Time

Crystal Brook Senior Living by Knute Nelson
Job Description
The mission of Knute Nelson is to enrich the lives of everyone we serve.
This is a part time RN Case Manager position at our new Crystal Brook facility! 

Scope:
• To provide clinical care and case management for the resident and family. 
• To provide oversight of the Care Attendants. 
• Frequently communicate with the patient’s physician, the IDG, and the patient/family regarding the patient plan of care, pain/symptom management, and any concerns or issues as they arise. 
• To participate in and drive the individualized plan of care, in collaboration with the patient/family and IDG, while supporting and maintaining safety and quality in accordance with current federal, state, and organization regulations and policies.

Key Responsibilities:
• Provide Case Management for Residents - Able to perform all visit types and functions, including but not limited to admissions, routine/PRN visits, re-certifications, discharges and deaths. Performs accurate and comprehensive assessments completed at the time of the visit, with documentation completed in the home. Assist the patient and family in creating an individualized plan of care to best meet their individual goals. Perform all patient care responsibilities considering needs specific to the patient/family’s age, and cultural/spiritual practices. Demonstrates knowledge of comfort medications, and tanding orders and their administration and indication. Utilize appropriate pain and symptom management techniques. Provide clinical education and ongoing support to the patient and family/caregiver. Supervise the hospice aide at least every 14 days. Actively participates in the bereavement plan for all families. Attends hospice community events as able. The RN Case Manager is on-call and responsible for providing emergency coverage on weekends, evenings, and holidays. 
• Active Member of the IDG - Communication and collaborate on a continuous basis with all applicable members of the patients care team and the interdisciplinary team. Refer patients’ needs appropriately to ancillary services available. Initiate and participate in care conferences to discuss multidisciplinary team responsibilities, the patient’s plan of care, pain management, bereavement counseling, new problems, goals of care, etc. Ensure IDG notes and updates are completed in a timely manner, and meeting updates are concise and include relevant clinical eligibility data. 
• Customer First Attitude - Makes the customer experience a primary focus of all actions. Understands that the customer extends beyond the patient and family, including community partners and referral sources, etc. Consistently develops and sustains mutually beneficial working relationships. Is accessible and provides prompt resolution to concerns or problems. Encourages and facilities cooperation within the organization and with customer groups. 
• Interpersonal Communication/Problem Solving - Adopts communication styles appropriate to the listeners and situation. Listens actively, asks questions, clarifies points and rephrases others’ statements to check mutual understanding. Modifies communication in response to feedback from listeners. Works effectively with others to resolve conflict in a constructive way that builds relationships and drives results. 
• Accountability/Leadership - Practices accountability to daily work tasks, expectations and team norms. Identifies what needs to be done and proactively takes action to accomplish objectives and achieve company goals and priorities. Creates a positive culture and working environment within the organization. Inspires, motivates, encourages and guides others toward goal accomplishment. Demonstrates and fosters a sense of team spirit, pride, trust, and commitment.


Reports To:
Director of Clinical Care

Complete job listing here.
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