Office Assistant/Receptionist
Itasca Naturopathic Clinic is seeking a part-time/full-time Office Assistant/Receptionist for its Park Rapids, MN office.
As an in-person Office Assistant/Receptionist, you will have the opportunity to assist patients with their healthcare needs while supporting the daily operations of the clinic. We offer competitive compensation, limited benefits, and a dynamic work environment. Please email your cover letter and resume to oppitz@arvig.net. Visit our website to learn more about Itasca Naturopathic Clinic, and check out our Facebook and Instagram pages.
Starting Pay: $17.38/hour, increasing to $19.38/hour after a three-month training/trial period.
Benefits at Start:
• Sick pay
• Appointment discount
• Product discount
Additional Benefits After One Year:
• Vacation pay
• Paid holidays
• Inclusion in retirement program
• Subsidized health insurance (negotiable)
Customer Service Tasks:
• Greet patients and visitors with professionalism and friendliness
• Answer phones
• Respond to emails
• Answer questions without providing medical advice
• Schedule appointments
• Follow up on appointment reminders
• Fax lab orders
• Upload lab orders and requisitions
• Take supplement orders
• Create billing invoices
Office Tasks:
• Vacuum reception area and Dr. Oppitz's office daily
• Keep the office clean and orderly
• Shred confidential information and empty the shredder daily
• Manage recycling and trash
• Inventory samples and lab kits weekly
• Clean supplement shelves and check for expired products monthly/quarterly
• Stock and organize supplements
Expectations:
• Business casual dress
• Embody our 8 C's: Curiosity, Compassion, Calm, Clarity, Connectedness, Confidence, Courage, and Creativity
• Take initiative and provide feedback on clinic operations
• Punctuality
• Dependability and trustworthiness
• Consistent attendance
• Efficiency with attention to detail
• High level of computer/technology literacy
• Basic typing skills
• Team-oriented attitude
• Good communication skills
• Strong organizational skills
• Ability to maintain patient confidentiality and handle sensitive information with discretion
